01 May 2015
ATM Resilience in the age of Social Media
VocaLink's Sara Parker - Product Director, LINK ATM Services - discusses the importance of resilience in the digital age and looks at the opportunities and challenges that the industry faces.
Join Finextra’s webcast to listen to Sara discuss these issues with a panel of industry thought leaders.
The panel will discuss:
Were banks taken by surprise at the speed at which news of ATM outages spread on social media?
Are banks doing enough to ensure the networks that support real-time payments, such as ATMs, are robust and resilient?
What strategies can be enacted to ensure that payments networks are always up and running from a customer point of view?
What are consumers’ expectations of real-time payments?